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Outlook 2010: MAPI was unable to load the information service gwmsp1.dll

24th November 2013

If you try starting Outlook 2010 and get an error like this:
“Outlook 2010 cannot open your default e-mail folders. An unexpected error has occurred. MAPI was unable to load the information service gwmsp1.dll”

you can easily fix this problem by going to Control Panel, clicking on Mail, then Show Profiles button.
Remove everything that’s there. Now start outlook again.

Note: removing all the mail profiles will disable your Novell Groupwise client.
If you still want to use non-Outlook email profiles, then the better solution is to manually create a new mail profile for Outlook.

Source: CNET forums.

This entry was posted on Sunday, November 24th, 2013 at 14:25 and is filed under Misc, Notepad. You can follow any responses to this entry through the RSS 2.0 feed. You can skip to the end and leave a response. Pinging is currently not allowed.

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